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Places for Support

We have received information regarding places offering support during the pandemic. 

Places for support


See Something – Hear Something – Say Something Campaign run by NSCP and NCC. These are difficult times and families are under huge amounts of pressure – we are here to help. If you hear something or see something that makes you feel worried about a child living nearby, please let us know on 0344 800 8020, or dial 999 in an emergency. Help us to keep Norfolk’s Children safe. You can help spread the message by using @NorfolkLSCP on Twitter.


St Faith’s Church Gaywood

St Faith’s Church are working with local supermarkets to create “Essentials Bundles” to support the people of Gaywood;- to deliver to people who are struggling because they can’t get to the shops and who do not have the support they need for whatever reason.

We are always on the lookout for any donations of food or hygiene items and if there is anyone out there who would like to join in with the deliveries, we would love to hear from them. Reverend Canon Julie Boyd, Rector for St Faith’s Church, Gaywood, King’s Lynn, PE30 4DZ. (01553) 770952



North Lynn Methodist Church

Last week, we were very busy, making sure the large number of elderly folk in our churches were ok. We have a team of about 10 people who are ready and willing to do shopping for others so any agencies needing help for specific families in the North Lynn or Kings Lynn areas, please contact me on 01553 379142. I will deal with the money side of things (obviously cash only, and I will wear my dog collar so people know its genuine) but then I will share out the shopping itself.

Becca Phillips


Norfolk Citizens Advice

Broad range of advice including benefit checks and applying for Universal Credit. 03444 111444. For Universal Credit ‘Help to Claim’ contact 0800 1448444. and click ‘email advice’. Webchat available via website. @NorfolkCAB (facebook) @CAB_Norfolk (twitter)

Diss and Thetford: @DissThetfordCA


National Autistic Society West Norfolk Branch

NAS west Norfolk branch have a very active public Facebook page we are posting lots of information on If that also helps

And anyone can email in for more information if they need support during this time


MAP Advice Line
For young people aged 11-25 throughout Norfolk

MAP is here for young people. We’re providing a free phone advice line and email advice service for young people across Norfolk.
0800 0744454
Open 10.30 am – 5.30 pm Monday to Friday (except bank holidays)

If you live in Norfolk, are aged 11-25, please call or email us if you:

Need food
Are worried about money and debt
Need advice about housing or benefits
Don’t know where to get help for other problems or worries

Our team of expert advisers will be there to help. It’s free and confidential. We will listen to what you have to say. We will not judge you. To find out about all the things we provide advice and support on go to



A free helpline to all family members over the age of 18 across England and Wales (those under 18 will be referred to the relevant services required). Provides Helpline, Befriending and Counselling support via telephone, email and test message.

Monday to Friday – 9am to 3pm and then 6pm to 9pm. (Text crisis line will operate outside of these times including weekends and Bank Holidays).

Contact: Text: Email/web:

0808 802 6666
07537 404 282


Carers Matter

Open for carers (both adult and young carers) to access and still receiving referrals. Delivers a free 7- day a week Advice Line, 1:1 support, Counselling, Education & Training and Carers Voice to adult carers supporting someone in Norfolk.

In response to COVID19 we are increasing the number of carers we contact directly and the frequency and channels by which we contact them. Carers who already have access will be offered regular calls during this time. Also identifying/contacting carers who look after ‘at risk’ groups and those more ‘at risk’ themselves. For further details, please read the full Service Delivery Update for CMN Adult Carers during COVID-19.

For regular updates, please follow Carers Matter Norfolk on Facebook and Twitter and visit the Carers Matter Norfolk website or call the Advice Line on 0800 083 1148.


ASD Helping Hands

We aren't able to support you Face to Face, but we can support you with the power of technology!!! Virtual Support Group: Saturday Mornings: 10:00am - 11:00am on Facebook
Live Chat: Monday to Saturday: 9am to 9pm through our website live chat.